Auckland, New Zealand

Sales and client relationship manager specialising in solution based selling. A proven history of exceeding targets in new business development, existing sales revenue, international expansion and client growth.

Utilising a consultative approach providing trusted advise, truly devoted to making each interaction a red-carpet experience and matching a customised solution to a customers needs.

Seeking a position in a growing and forward thinking organisation to apply determination and focus to increasing both company revenue, company standing as well as personal remuneration and internal growth.

Excelling in both a fast-paced startup environment as well as a more defined corporate one, I am constantly looking for a challenge to sink my teeth into.

Stellar Library
Oct 2018 - Present
Business Development Specialist
  • Responsible for new business acquisition, developing strong relationships with key channel partners and account management.
  • Worked closely with senior management to create and refine the Stellar product and further define the available market.
  • Discovered and closed opportunities across central and local government, government entity, listed corporate, not-for-profit and international.
  • Motivated and guided outbound calling team to better achieve results.
  • Attended Governance New Zealand and Institute of Directors learning and networking events.
  • Provided sales focused feedback to management and development teams to assist with standardising operating procedures, sales cycle, implementation and customer handover.
  • Created compelling marketing and handover materials.
  • Sales strategy, delivery and customer advocacy.
Digital Mobile
Jan 2018 - Aug 2018
Business Account Manager
  • Tasked with maintenance and growth of existing Vodafone portfolio of accounts.
    Drive sales of Vodafone products and services, voice, data and fixed line with a focus on optimising revenue.
  • Responsible for the Renew & Retention and Business Service team members to operate as a cohesive business team.
  • Created tools and processes to improve team collaboration, workload management and track sales performance.
  • Involved in technical sales processes for enterprise grade services.
  • Met or exceed Net Promoter Score (Customer Survey) targets for customer engagement.
May 2015 - Dec 2017
Account Management

Key Account Manager - Enterprise and Team Leader | Jan 2017 - Dec 2018

  • Tasked with growing the size of the Enterprise business through new business development in USA, Singapore, Australia and New Zealand.
  • Selling suite of marketing options, featured sponsorship, advertorial, lead generation and display.
  • Responsible for ensuring Enterprise Business Unit achieves high performance (team comprised of editorial staff and junior sales members).
  • Responsible for all contact with local and international advertising agencies and RFP's.

Senior Digital Account Manager and Team Leader | Jan 2016 - Jan 2017
Digital Account Manager | May 2015 - Dec 2015

  • Primarily responsible for Australian and New Zealand region of accounts.
  • Prepare advertising and marketing proposals to benefit client and account strategies.
  • Motivated to exceed sales targets.
    Ensuring the team is motivated, energised and assisted in their daily duties.
  • Heavily involved in the recruitment, training and mentoring of new staff and juniors.
  • Arranging and running weekly team meetings to maintain focus on company objectives to reach targets and team achievements.
  • Achieved regular, healthy growth in my monthly client base.